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March 17, 2022

How to Check Your Tracfone Airtime Balance (4 Different Ways)

4 Ways to Check your Minutes Balance on Tracfone Smartphones

Below we share how you can check your airtime on Tracfone smartphones. If you're new to Tracfone, consider taking a look at our Beginners Guide to Tracfone (opens in new window).
tracfone airtime balance android
Check Tracfone Airtime Balance on a Smartphone
On older, non Android phones, airtime and service days are displayed on the home screen and via the prepaid menu for easy monitoring.

But on Android Smartphones, there is no automatic menu or display for your airtime. So how can you check your balance? We will answer that here, with several different ways!

Most Tracfone users now have a smartphone - either Apple or Android. And on smartphones, airtime is split up differently than on older feature phones, with talk, text and data all separated. 

It is always important to keep track of your airtime and service days with Tracfone because if you run out of minutes or service days, you can't make any calls. Now with your texts, talk and data split into different buckets for Android phones, it is even more important to keep track of how many of each you have remaining. Take a look at our explanation of How Minutes Work on Android Phones for more information.

If you're considering a new phone, be sure to visit the Latest List of Tracfone Smartphones to see all the newest devices!

Well, if you're having trouble checking your airtime on a Tracfone smartphone, we've got an easy solution for you, actually we have four different solutions!

How to Check your Tracfone Balance on a Smartphone

Here's the overview of each method for checking your Tracfone balance, with additional information for each stop below.

4 Ways to Check your Tracfone Airtime Balance:

  1. Use the Tracfone My Account App
  2. Use the Tracfone Website
  3. Call *777*1# from your Smartphone (only works for some)
  4. Text 'Balance' to 611611
For additional details on each method, follow the directions below.

1. Use the Tracfone My Account App

Tracfone provides an Android app to help manage your account and it is a helpful for tracking your airtime.

tracfone balance
Tracfone My Account App airtime balance
Once you download the The Tracfone App (follow the link to it on Google Play)  you can enter your details and keep up with your remaining minutes.

You can even add a widget to your home-screen that will display your airtime, much like on older feature phones!

Download the Tracfone My Account App:

 Step 1 -  Go to the Google Play Store on your phone (through the Google Play Store App)  and search for 'Tracfone My Account'. (or follow the link) Select the app and choose 'Install'

Step 2 - Once the app is installed, launch it and enter your Tracfone account login details. If you don't already have a Tracfone account, simply go to the Tracfone website and create one.

Step 3 - Use the app to check your remaining balance. At this point you can also install a widget on your home screen so you can always view your balance. To do this, tap and hold in an open space on your home screen and then select widgets at the top of the screen. From the drop down of apps, select the Tracfone My Account widget.

If you don't have the space for this app on your phone, or want to check your balance online, you can use any of the following methods.

2. View Your Airtime Balance on the Tracfone Website

You can always go to the Tracfone website, whether from your phone or on a computer, and log in and view your account details. From there you can check your airtime balance and it should show your remaining minutes, and/or send you a free text with this information.

Speaking of texts, you can now buy extra text messages for your phone. Read our analysis of the new Text Message card and more!

And this next option for checking your airtime is maybe the fastest, but only works for GSM users.

3. Call *777*1# from your Smartphone to Check your Balance

Check Tracfone Balance
Check your Tracfone Balance from your Phone!
This is by far the fastest and easiest way to check your airtime on a Tracfone Smartphone or BYOP device. However, it only works for some devices (AT&T). A number of readers have reported they are unable to use this, so if you try it and it doesn't work, use one of the other methods above.

All you do is call *777*1# and you should get a pop-up within a few seconds that shows your talk, text and data. If you get something else, or an error, then it doesn't work on your phone.

4. Text 'Balance' to 611611 for your Airtime Balance

This is a newer option for Tracfone users to get their airtime balance sent directly to your text message inbox. You get your talk, text and data totals, plus your service end date.

Standard messaging rates apply, so you will be deducted for the texts.


Those are the best methods for check Tracfone airtime. There used to be several other options, before Tracfone was Acquired by Verizon, but they are no longer working. 

Tracking your airtime is important, so that you don't run out at an inconvenient time when you really need the phone.

Tracfone has expanded their options for monthly and automatic renewal plans, and they can be a good fit for many. You can sign up on the Tracfone website, and cancel at any time.

If you're shopping for a smartphone, be sure to check out our List of the Best Tracfone Smartphones, which includes some of best current smartphones available from Tracfone. And for cost-conscious people, we just published the Best Tracfone Smartphones under $100 list.

Keep up with the latest Tracfone news, info, deals and tips by joining over 2500 others who Follow us on Facebook! It is also a great place to ask questions!

You can also Bring Your Own Phone to Tracfone, including devices like the Moto G Stylus, iPhone, and more

See our Latest list of Deals and Discounts on Tracfone cell phones, but be careful, you might find a deal too good to pass up!

Thanks for visiting and leave a comment if you have thoughts or questions to share.

Updated 3/17/22
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106 comments:

  1. AnonymousFebruary 27, 2015 at 8:45 AM

    When I go to my account, it says "this information seems not to be available at your location at this time. Let's try another alternative" I've had the phone for a few months and have never been able to check balance on the app. I have wifi and data turned on. Am I doing something wrong?

    ReplyDelete
    Replies
    1. AnonymousApril 17, 2016 at 11:18 AM

      https://www.tracfone.com/direct/CheckBalance

      Delete
    2. Gran PubaAugust 13, 2016 at 4:00 PM

      To whom it may concern. Only recently has the app been updated and is mostly back to normal. Although it has a bug. Restarting ur phone can wipe the app. To get it back. Open the tracfone app in the app drawer, make sure ur logged in, as it signs u out. Without closing the app yet, click home button. Go to ur widget and click the login or update. It should come back. FYI the stay logged in feature in the app, has never worked.

      Delete
  2. AnonymousMarch 27, 2015 at 6:10 PM

    I had a similar problem but I solved it by deleting the old app and reinstalling it again. It worked fine once I did that.

    ReplyDelete
  3. AnonymousMay 12, 2015 at 1:20 PM

    Same problem here. Deleting and reinstalling the app did not help. Tracfone My Account is useless.

    ReplyDelete
  4. AnonymousJune 6, 2015 at 9:06 PM

    I just purchased a Tracfone LG Optimus fuel and have this problem. Deleting and reinstalling didn't help. Still get the message reported by the OP. I have an older LG and the app works fine on it. WTF?

    ReplyDelete
  5. caryJune 23, 2015 at 11:20 AM

    Same problem in my cell phone. Can't check the balance.

    ReplyDelete
  6. MuratJuly 8, 2015 at 10:47 AM

    I cant check the balance either. Tracfone app is useless for BYOP LTE phones

    ReplyDelete
  7. AnonymousJuly 23, 2015 at 9:57 AM

    Just switched phone numbers from and minutes from one phone to another, or thought I did, never got the minutes to the right phone and now it seems that I get texts on right phone, but phone calls go right to voicemail. Advice here..never wash your phone...

    ReplyDelete
  8. AnonymousSeptember 4, 2015 at 7:05 AM

    I agree. App is useless. You can check your balance if you go to the Tracfone website; however it often does not work between 2am and 10 am.

    ReplyDelete
  9. lyitmnligSeptember 7, 2015 at 6:57 AM

    The app doesn't give me my balance and neither does the link.

    ReplyDelete
    Replies
    1. DrewAugust 20, 2016 at 7:33 PM

      The *777*1# works on GSM/AT&"T phones. It will not work on CDMA/Verizon phones. The App works with the CDMA/Verizon phones, but not the GSM/AT&T phones. At least that has been my experience since I have one of each to ensure connectivity while traveling here in the Southwest US.

      Delete
  10. AnonymousSeptember 17, 2015 at 4:44 PM

    I agree I have not been able to check the balance I switched to my new smartphone. The tech support number given on the back of my card purchased for minutes is worthless. The people at the tech support are hard to understand and very impatient. I was hung up on three times. I wish I had just kept my old tracfone.
    cag September 17,2015 at 5:41pm

    ReplyDelete
  11. Just MeSeptember 21, 2015 at 12:26 PM

    Go to System Settings - Apps - Scroll down to the "My Account App" and open it. Click on "Clear Data". Then go back to the home screen and tap on your Tracfone Widget. Click or press "Add Card". Enter in your most recent Air Time Minutes pin number on the card ( 15 diget number ) . You will get a warning that the card has been used and to try again. That's ok. Wait for a few seconds to a minute. Then click or press "Balance". It should then load your Remaining Balances. This worked for me. I hope it helps.

    ReplyDelete
    Replies
    1. AnonymousOctober 15, 2015 at 7:29 PM

      Thanks, your info worked on my wife phone, my account app works now

      Delete
    2. AnonymousOctober 17, 2015 at 12:26 PM

      Worked for me, too, on an LG L22c. Thanks. At first, when you press balance you get the empty screen again, but within a few seconds it will start reloading and all the balances will be displayed.

      Delete
    3. ammDecember 18, 2015 at 1:29 PM

      From the phone type *777*1# and your minutes will be displayed

      Delete
    4. GaryDecember 20, 2015 at 6:14 PM

      *777*1# is the only thing that worked for me,but you have to enter the number in as a phone call, not as a text message. Nuu Mobile Z8 cell phone on att lte 4G.

      Delete
    5. AnonymousFebruary 21, 2016 at 12:18 PM

      This comment has been removed by a blog administrator.

      Delete
    6. UnknownMarch 12, 2016 at 10:09 AM

      *777*1# does not work. Verizon recording says not available

      Delete
  12. AnonymousSeptember 23, 2015 at 11:12 AM

    I use this website regularly to get my balance: https://www.fastactportal.com/static/balance

    I don't know why Tracfone doesn't seem to promote it (I checked the domain ownership and it is owned by Tracfone). It is very easy and doesn't require complicated login. Just enter your phone number and it spits back your balances for all buckets and your expiry date.

    ReplyDelete
    Replies
    1. JohnSSeptember 25, 2015 at 3:11 AM

      This works! Finally someone with real information. Now I just need to find out why my data is not working.

      Delete
    2. AnonymousOctober 20, 2015 at 6:26 AM

      I keep getting " can't reach Google" why?

      Delete
    3. AnonymousNovember 12, 2015 at 9:16 AM

      thank u very much. It worked & was easy to do. Ur a life saver!!

      Delete
    4. UnknownNovember 18, 2015 at 8:20 AM

      thanks that was SO helpful, and unfrustrating because the "my account" says it can't connect...????? this was easy and fast !!!

      Delete
    5. SimpletonDecember 15, 2015 at 2:37 PM

      Oh wow! This is the simplest thing! It works! Finally a good thing about having tracfone service. Thank you so so much!

      Delete
    6. UnknownDecember 31, 2015 at 7:37 PM

      Thank you SOOOO much! This worked and also sent the info to my phone at the same time. I appreciate you sharing this with us! Happy New Year!

      Delete
    7. AnonymousFebruary 25, 2016 at 4:59 PM

      You are a genius!! Kisses!!!

      Delete
    8. LifesAdanceMarch 27, 2016 at 11:24 AM

      OMG. THANK YOU! this worked for me too! https://www.fastactportal.com/static/balance
      FAST, easy and no serial # to enter and I dont have to use my space for that useless my account tracker app. I tried the 777 # that didnt work for me. so glad i found this answer. I even tried tracfone chat. they told me to redownload the app, but i was never even able to download it.

      Delete
    9. mommieJuly 20, 2016 at 3:27 PM

      THANK YOU A MILLION TIMES. So easy, worked perfectly!

      Delete
  13. RobinWSeptember 29, 2015 at 10:58 PM

    I switched from a LG Optimous to the byop a Samsung droid 4g LTE and haven't been able to get my balance , send or receive MMS messages or use my data . I usually have no signal . Customer service sucks . Wish I had stayed with my old phone . 11 years with tracfone and they seem to get worse every year !

    ReplyDelete
  14. UnknownOctober 6, 2015 at 3:00 PM

    MY app for checking my minutes stopped working. Tried to reinstall it. But won't show or chan . Or update the minutes.

    ReplyDelete
  15. AnonymousOctober 11, 2015 at 4:55 PM

    I also have problem trying to check minutes. Customer Service is no help they are very difficult to understand. Think it's time to change carriers

    ReplyDelete
  16. AnonymousOctober 21, 2015 at 7:31 PM

    I second the post stating to use :

    https://www.fastactportal.com/static/balance

    This is your easiest and cheapest bet as it does not charge you a text

    ReplyDelete
    Replies
    1. UnknownFebruary 25, 2016 at 9:27 AM

      doesnt work on my ported phone. nothing works. website, fastactportal, android app - nothing.

      Delete
    2. AnonymousJune 27, 2016 at 1:34 PM

      I cannot find the asterdisc.

      Delete
  17. UnknownNovember 10, 2015 at 2:40 PM

    Ditto, Ditto and Ditto ad nauseum to every post that says this apps DOES NOT WORK. IT IS USELESS. PLEASE, Fix it!

    ReplyDelete
  18. AnonymousNovember 12, 2015 at 6:11 PM

    There are a couple ways to check status on a LG Fuel phone. First is to just use the website. https://www.tracfone.com/direct/CheckBalance?input_phone=1234567890 where 1234567890 is your phone's area code and phone number (do not enter 1 before area code). You will need the last 4 digits of your phone's serial number (aka MEID DEC #). I'll explain how to get your serial number off the LG Fuel at the end of this. This worked for me today.
    The second way to get your status is to use the Tracfone App called MY ACCOUNT. It has a green and black Icon with a hand holding a phone. You have to load it from APPS. APPS is one of the four Icons found on the bottom of my phone. anyway click on MY ACCOUNTS and typically all it shows is the Service End Date. To get your minutes and data balances you have to drill down by pressing the MENU button on the phone. On the LG Fuel the MENU button is the three horizontal lines found on the right side of the phone, below the screen. Once pressed, a screen pops up from the bottom of the phone. This screen has 4 Icons arranged in a square. They are labeled ME, ADD CARD, BALANCE and EXIT. Press the one labeled BALANCE and you will find what you are looking for. Could Tracfone made it easier for us? You bet!! but that is just not the way things are so we have to suck it up or switch carriers.
    Now as promised, here is how you find your serial number: On your main screen, scroll across screens until you find the Icon that looks like a gear and is labeled SETTINGS. Click on it. Scroll all the way to the bottom to the choice labeled, ABOUT PHONE. Click on it. Mid way down the screen is a choice labeled STATUS. Yep, you got it, click on it. The very bottom of the page is MEID DEC with a 15 digit number below it. That is your serial number. Again, this information is specific to Tracfone's LG Fuel phone.

    ReplyDelete
  19. AnonymousNovember 18, 2015 at 6:20 PM

    Agree. I have had the Tracfone app for two weeks. It worked the first time after install. The widget also worked, but only that first day. The easiest method is using the web as mentioned above https://www.fastactportal.com/static/balance This works!

    ReplyDelete
  20. UnknownNovember 23, 2015 at 7:54 PM

    I have an LG L41C. The app also stopped working for me. The last time my account balance was updated was Sept. 25. None of the above works for me. When I try using the link: https://www.fastactportal.com/static/balance I get an error message:

    Oops! An unknown error has occurred please try again later or contact
    us at 1-800-867-7183 if the
    problem persists.

    I've tried calling Tracfone and they can't even give me my balance. I've tried uninstalling the app over and over and over, tried clearing the data, nothing works.

    ReplyDelete
  21. CherylNovember 30, 2015 at 9:42 AM

    Until today I had a tracfone widget installed on my Tracfone Android phone that gave me my balance. Today my phone was acting up so I restarted it and now the widget is gone???!!

    ReplyDelete
  22. AnonymousDecember 2, 2015 at 9:56 AM

    On the Sunrise LG15G dial *777*1# to get a non saving message of you balance!

    When i try my balance from account on tracfone.com it shows my AT&T device unactivated!

    Is this happening to anyone else? thanks

    ReplyDelete
  23. AnonymousDecember 2, 2015 at 10:05 AM

    Also use this link:

    https://www.tracfone.com/direct/CheckBalance

    ReplyDelete
  24. AnonymousDecember 27, 2015 at 6:01 PM

    How do you get the widget?

    ReplyDelete
  25. AnonymousDecember 29, 2015 at 12:22 PM

    I purchased this phone, and it worked great until I tried to put minutes on on everything was transferred for me at the store. Now tracphone tells me I have to get a new sims card. Why do I need a new sims card, it came with one. I now am waiting for a new card that has not made yet, and cannot use my phone

    ReplyDelete
  26. Frank ZJanuary 4, 2016 at 10:28 AM

    *777*1# is my favorite method. I have it on my speed dial.

    ReplyDelete
    Replies
    1. UnknownFebruary 19, 2016 at 12:25 PM

      Yes, it works on iPhone 6 and SamSung Galaxy S3 and S4.

      Delete
  27. AnonymousJanuary 16, 2016 at 6:58 PM

    I got this "number" right from tracfone, entered it as a phone# in people. http://balance.tf-w.com I use it like I am calling and 1st screen asks my ph#, enter, hit submit and it gives minutes, txt, data and service date then it send you a txt with this info. What else could u ask for? It also works with wifi off and when u start enter ur ph# it pulls it up 4 u.

    ReplyDelete
    Replies
    1. AnonymousFebruary 24, 2016 at 12:12 PM

      *777*1# doesn't work. I get a Verizon recording saying my feature update could not be completed.

      Delete
  28. AnonymousJanuary 17, 2016 at 2:46 AM

    *777*1# does not work, i just get a verizen recording

    ReplyDelete
  29. UnknownJanuary 19, 2016 at 10:39 PM

    I used to have the same issues people are mentioning: the app started showing invalid/non-existant data, not updating, and the like. I thought it was useless as well until I finally logged on to my account on my home computer (and not through the phone's mobile site). Apparently for some reason the smartphone glitched out and disappeared from my account despite the fact it's the same number, owner, and info as my last phone. What was happening was the app was attempting to read my previous (and long since) inactive tracfone that was still listed. I simply added my current phone again (they ask for a serial number and your dialing number) and TADA! The new phone was added and as soon as I turned on my wifi/data it synched correctly and the app and phone widget work perfectly. I'm keeping my fingers crossed.

    ReplyDelete
    Replies
    1. AnonymousJune 30, 2016 at 4:48 PM

      Thanks Arden! This is the only recommendation that actually corrected the MY ACCOUNT app service. I would never have thought to check the Active Devices.

      Delete
    2. AnonymousAugust 29, 2016 at 8:28 PM

      This worked for me as well. Thanks!

      Delete
  30. AnonymousFebruary 29, 2016 at 3:04 PM

    i keep getting an error code of MIP 67. Can someone tell me why and how to make it go away

    ReplyDelete
  31. FlyguyMarch 7, 2016 at 9:53 PM

    After installing this app I find that I MUST login EVERY time to view the remaining minutes - HIGHLY ANNOYING!

    ReplyDelete
  32. AnonymousMarch 22, 2016 at 7:40 PM

    I have tried every single suggestion offered here multiple times, all without any result except error messages or nothing at all. This seems incredible.

    ReplyDelete
  33. AnonymousMarch 29, 2016 at 12:21 PM

    A question about the Tracfone app. My LG L33L Sunset turns on my home WiFi each day (when it is set to OFF - I have a very limited internet connection where I live) and I believe it is caused by the Tracfone My Account App that is set to "Optimize WiFi" in the WiFi Management. I think I want that set to "Disable WiFi management" which seems to say that it will not connect - can't really be sure. In any case - does anyone know if the App could cause that WiFi turn on, and how to change those settings - mine is stuck on the optimize setting and can't seem to be changed. Or - if I just delete the app, can I download it again sometime if I decide I want it and see if that addresses the problem of the mysterious WiFi turn ons? Dialing the *777*1# does seem to work for me, at least at the moment.

    ReplyDelete
  34. AnonymousApril 13, 2016 at 11:13 AM

    is there a way to add a pin to your phone -- marc

    ReplyDelete
  35. frankeyApril 14, 2016 at 10:49 PM

    Pulled my hair out till I tried one of the above sites (www.fastactportal.com/static/balance). A window came up, I typed in my phone number, waited about 30 seconds. Presto, all the data I was looking for came up.

    ReplyDelete
    Replies
    1. VinceTracFoneUserApril 17, 2016 at 2:35 PM

      I affirm Frankey's statement.
      http://www.fastactportal.com/static/balance works great. Especially when you trying to manage a "family" full of phones, and do not have the physical phones easily available to you.

      Delete
  36. UnknownApril 17, 2016 at 8:59 PM

    A really lousy app. Very erratic and confusing. Kind of works sometimes.
    Tracfone can do better than a 1998-style app.

    ReplyDelete
  37. AnonymousApril 18, 2016 at 1:51 PM

    I had same problem and I did two things. I uninstalled and reinstalled the tracfone app and then since there are two accounts under one login, I made the one we wanted displayed as the default.

    ReplyDelete
  38. not to happy with phoneMay 4, 2016 at 6:23 PM

    why cant i have my stright phone become a tracfone..... my mom has a trac phone and i would like to have the same plan as her but stright phone will not let it become that

    ReplyDelete
  39. not to happy with phoneMay 4, 2016 at 6:25 PM

    i have a stright phone and i would like a trac phone i have heard that trac phone will do this with my current phone is this so and how can i do it

    ReplyDelete
    Replies
    1. AnonymousNovember 5, 2016 at 11:56 AM

      I was misinformed by a customer service rep that did not know?? I'm assuming when you say straight, you mean straight talk. TracFone will not change a straight tlak phone to trac phone due to they own both services. You have to buy a trac phone.

      Delete
  40. AnonymousJune 13, 2016 at 6:54 PM

    Am really sorry that I purchased a Samsung Android for TracPhone. Manual is clear as mud and checking data for time left does not work. My old cheap phone always gave me this info.

    ReplyDelete
  41. AnonymousJuly 7, 2016 at 6:05 AM

    Won't accept log in. LG Rebel LTE.

    ReplyDelete
  42. ConfusedJuly 7, 2016 at 11:15 AM

    Anyone else unable to receive MMS messages? Sometimes pictures come that way and i cant open them. Other times, if someone is simply sending a text message to me AND some other people at the same time, it comew to me as an MMS and i cant open it. What's the cause and resolution?

    ReplyDelete
    Replies
    1. AnonymousJuly 7, 2016 at 8:00 PM

      Had the same problem and checked online. Found the answer that worked for my Moto G: Open Settings, then select 'Data usage'. The Moto has slide switches there for 'Cellular data' and 'Set cellular data limit'. They were both OFF (grayed out), so I slid them both On (green), and set a 2 GB limit with a 1 GB warning, as a guess. Bingo, picture my daughter texted me yesterday showed up today. No more "MMS is disabled" messages!

      Delete
  43. AnonymousJuly 13, 2016 at 5:45 PM

    Turn on your data when receiving mms messages.

    ReplyDelete
  44. AnonymousJuly 13, 2016 at 9:32 PM

    *777*1# used to work for me until now. For some reason it failed this time around, and I was forced to use the fastactportal.com website, which worked. Still unsure about it being a third party website, but the info seemed legit, and nothing malicious has happened so far.

    ReplyDelete
  45. AnonymousJuly 24, 2016 at 10:28 PM

    *777*1# Verizon Wireless states "this service has been discontinued".

    ReplyDelete
  46. AnonymousAugust 11, 2016 at 12:52 PM

    RE: Bonus. Bonus used to show buckets on webpage and send text message to phone. Now it just shows buckets on webpage.

    Also... here is an enhanced URL that you can save as bookmark to keep from entering phone # in every time:

    http://www.fastactportal.com/static/balanceReq?min=1234567890&numberSubmit=Submit

    ReplyDelete
    Replies
    1. AnonymousAugust 28, 2016 at 3:07 PM

      Is there a way to get a text message? This utility used to send a text message with the same information (except for service end date) but it doesn't do that any more. I don't use my phone very much, so it's easier for me to just look at the last text message I got after I requested the info. It would be nice if things worked like they used to, but it seems that Tracfone has changed several things around, and the links that I used to use don't work any more, or they don't work the same any more.

      Delete
  47. Tillett4CTAugust 16, 2016 at 8:31 AM

    I've been using the *777*1# option to check my balance on the LG Sunrise TracFone that I purchased when they had it on sale back last Christmas at Walmart for $10.
    I do have a question - I don't see an article about the 2G Conversion which is forcing us to buy new phones that are now 4G. I liked my old phone but since they are going to be disconnecting it I went with the $20 credit & upgraded to an Android ZTE phone but do not see written instructions on how to transfer my current number & minutes over to the new phone can you point me to the article on how to do that process. Unlike my old TracFones which I didn't use very often I actually want to keep the phone number from this TracFone since I've used it for several years & given the number to many family & friends. How long does it take TracFone to actually switch the number over to the new phone?

    ReplyDelete
  48. AnonymousAugust 18, 2016 at 6:01 PM

    The *777*1# works on my moto G. I put it in as a contact and it works quick

    ReplyDelete
  49. UnknownSeptember 13, 2016 at 5:29 PM

    " also install a widget on your homescreen so you can always view your balance. To do this, select the option on your phone to view all apps, and then look for a list of widgets, and select the Tracfone My Account widget. " I can't figure out how to get the account widget on my Samsung Galaxy Grand Prime. I can't find "view all apps"
    I'm new to smartphones so maybe I'm just not knowing where to look.

    ReplyDelete
  50. UnknownSeptember 21, 2016 at 8:56 PM

    I just have iphone#5 I just tranfer from tracphone to my iphone#5.I can need help How I can checking my Account Balance on my iphone#5.I was did make : *777*1# so I can find my Account Balane.Please show for me how I can checking my Acount Balance on my iphone???Thank you very much

    ReplyDelete
  51. UnknownSeptember 24, 2016 at 7:13 PM

    I was asked you one question above,so I dont get your answere.I saw my question deleted.Please answere again for me.Thank you very much..

    ReplyDelete
  52. UnknownNovember 20, 2016 at 6:43 AM

    Thanks. Method #4 and http://www.fastactportal.com/static/balance both worked on my Tracfone ... which is a "features" phone, not a smartphone. I'm glad I could find the answer here. Every time, I use their forum to ask a question (regardless of what the question is), the answer I'm given is "Check your inbox for a private message" - which, invariably, tells me to go into chat to pose the question.

    In fact, that's one of the problems with the Tracfone forum. I just scanned a bunch of questions. And in virtually EVERY case, the answer was "Check your inbox for a private message." Does Tracfone have a problem with answering questions in their forum for all to see?

    ReplyDelete
  53. AnonymousDecember 15, 2016 at 9:46 AM


    Still don't know my balance. When I've tried to download a tracfone app, it hasn't worked.

    I logged into the website but clicking on "Check balance..." didn't work today.

    The URL given as option #3 didn't work, nor did the bonus option. The only option I haven't tried is #4, because I don't want to waste minutes trying to determine how many minutes I have. It seems wrong.

    I think tracfone is having technical difficulties today. In any event, I miss my old "dumb" tracfone, which always automatically told me my minute balance whenever I turned it on.

    ReplyDelete
  54. AnonymousDecember 22, 2016 at 4:37 AM

    Word of caution:
    fastactportal.com domain is owned by GOdaddy.com NOT Tracfone.
    Call me crazy, but giving your phone number to a 3rd party opens possibility that they will sell your number to SPAMMERS someday.

    ReplyDelete
  55. AnonymousJanuary 18, 2017 at 11:57 AM

    I love option 4, dialing *777*1# . It's quick, easy and works great on my iphone 5C with iOS 10. Sometimes the simplest solution is the best.

    ReplyDelete
  56. AnonymousJanuary 26, 2017 at 5:38 PM

    Safelink is the Free Cell phone service provided by parent company Tracfone. All Safelink phones are Tracfone's. I recently upgraded my old Safelink (Free) Alcatel flip phone to the new Safelink ZTE Avid smartphone that I purchased from Safelink's online store site (Orlando, Florida). The old Alcatel flip phone displayed the remaining minutes, however as others have found here the new smartphones do not display remaining minutes on the home screen. I can confirm that the URL provided in the authors article above does show remaining minutes for the new Safelink smartphones.

    How to >
    1) From your home screen open up Google search bar and enter > "FastAct Static Portal Balance" (Without quotation marks)
    2) Then press on "Enter Tracfone Number - FastAct..."
    3) Then enter your cell number without the "1", and press "Submit"

    Be patient it will take a while to display the information. It will not only provide you with the remaining minutes, but also the expiration service date necessary for re-certification.

    ReplyDelete
  57. AnonymousAugust 9, 2017 at 8:34 PM

    *777*1# just worked for me on a ZTE Citrine tracfone, I been struggleing for days with the tracefone app and it always sayes : Login Failed try again later so hopefully i can delete the app

    ReplyDelete
  58. AnonymousOctober 6, 2017 at 9:09 PM

    Excellent blog. *777*1# doesn't work for me but the factactportal does.

    ReplyDelete
  59. AnonymousDecember 2, 2017 at 11:08 AM

    Does anyone know of the number to dial without using my paid for minutes please. I know there is one but can’t find it.

    ReplyDelete
  60. UnknownFebruary 26, 2018 at 4:53 PM

    fastactportal.com/static/balance gives you minutes, texts, data AND END OF SERVICE DATE.

    ReplyDelete
  61. UnknownAugust 28, 2018 at 8:04 PM

    After three years, I still can't the the bloody Tracfone App to do more than keep asking for my password.

    The PW WORKS when on line, so WTF is wrong with the bloody 'app'?

    The first year it came with an icon, you pressed, it returned the full status - as usual when Google gets involved with something - it stops working.

    ReplyDelete
  62. AnonymousOctober 11, 2018 at 3:57 PM

    Simply dialing the number *777*1# works fine on a ZTE Z5557BL. I just put it on the "desktop" as a contact shortcut.

    ReplyDelete
  63. UnknownNovember 3, 2018 at 7:33 PM

    "You can always go to the Tracfone website, whether from your phone or on a computer, and log in and view your account details."

    No, not always! Right now , 5:32 PM 11/3/2018, for example.

    ReplyDelete
  64. SammyscatJanuary 8, 2019 at 4:16 PM

    I know how to see my time/data/text minutes. Since I purchase a year or so at a time and add data when it's getting low I lose sight of how many minutes of talk and how many bytes of data I use each month. Is there a way to see this information?

    ReplyDelete
  65. PugdaddyApril 26, 2019 at 11:37 AM

    April 26, 2019
    To all concerned about checking their balances:
    I've found that the Tracfone App is, to put it nicely, not the best way to accomplish this. I like the text method. I text the word "BALANCE" to 611611. Almost immediately, I get a text back saying they are gathering the information and will text it to me when ready. It also mentions that the texts are FREE. Then, usually within a minute or two, I get a text back showing me my balances - voice mins, texts, data and service end date. I try to do this each Monday for consistency. You can set your own schedule but not more than once each 15 MINUTES.

    Since this info comes via text, I get to save it. When I go to add service time, I text 611611 to get my "before" balance, add my plan, wait 15 minutes, text 611611 again to get my "after" balance.

    Has always worked for me. Good luck!

    ReplyDelete
  66. DANIEL WOLF AUTHORApril 29, 2019 at 10:43 AM

    Would anyone believe this? I contact tracfone, to ask which models, of smart phone, list the minutes/units remaining, on the "home screen", and all I get, from customer service, are instructions, which require a Ph.d to understand.

    I mean, in simple, basic, English, WHAT are widgets? and I do NOT mean "An extension to an application".

    I mean an answer, which normal people, not Ph.d's can understand.

    WHERE would I purchase a tracfone smart phone, which has minutes/units, listed on the "home screen"?

    Is this such an impossible question to answer?

    ReplyDelete
  67. AnonymousAugust 1, 2019 at 12:56 PM

    An update for #5, those messages are not "standard rates apply," they are FREE.

    ReplyDelete
  68. UnknownApril 12, 2020 at 8:27 AM

    I hat how they keep changing things the app work great for a while then just stop the other ways all work when want to and each give a different balance

    ReplyDelete
  69. Old Tracfone UserFebruary 27, 2022 at 2:41 PM

    Bad news, you can no longer check your balance on the tracfone website. I just confirmed this with the online chat person. Also the revamped tracfone website is terrible. I had hoped that Verison buying Tracfone would not affect the overall experience, but that may have been wishful thinking.

    ReplyDelete
  70. AnonymousMarch 1, 2022 at 7:28 PM

    Bought a new Tracfone and can't move my data from old phone. Have gotten the run around for three days now. I thought companies HAD to move your data from old phone to new.

    ReplyDelete
  71. UnknownMarch 10, 2022 at 10:58 AM

    i've been a pretty loyal user of tracfone for close to 15 or 20 years; service at the onset was pretty damn good: live customer service was the best perk.. as the years have gone by, "customer service" became awful and close to non-existant. the "blog" is worthless since it never addresses the timely changes in the ACTUAL SERVICES tracfone offers.. there are no longer any alerts to changes in policy or Terms of Service. and the more we pay, the less we get. you don't really care that you've lost my business, you have better and more lucrative victims of your devious advertising. now.... i can truly say: I HATE TRACFONE.

    ReplyDelete
  72. LilWilMarch 11, 2022 at 3:52 PM

    I was disappointed to learn I can no longer check my elderly father's balance (Flipfone); REMOTELY. This had been most useful during the CV19
    shutdown, also he was quarantined. I have tried 4 times to check and TF
    makes you think it can still be done, but it can't.I imagine it's because my own TF is already linked to my computer but I have to think
    that other households have multiple TF accounts on one computer.
    Anyone of my TF Reviewer friends know a way around this? Because I can't teach him to text on the tiny screen. Thanks!

    ReplyDelete
  73. nulleMarch 18, 2022 at 4:53 PM

    method 2 (tracfone website) and method 3 the (777 way) no longer works.

    the older fastportal balance check no longer works.

    Seriously losing confidence in tracfone...

    ReplyDelete
  74. AnonymousApril 27, 2022 at 5:01 PM

    I suspect they did this to nickel and dime you for SMS airtime, how petty!

    ReplyDelete
  75. Phone TrackingJune 23, 2022 at 2:13 AM

    The 3rd method just worked for me. Thanks.

    ReplyDelete
  76. AnonymousFebruary 15, 2023 at 2:44 PM

    Is there any way to cancel auto-refill on the tracfone app?

    ReplyDelete

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