If you Have Questions or Problems with your Tracfone Cell Phone, Here is How to Get HelpWhile being a Tracfone customer, I have had various problems over the years. Sometimes the problems I need help with are very simple and easy to answer, other times they can be very technical or challenging problems.
I had a Motorola W376G that I dropped once too many times, and had to get replaced. I was overcharged for a purchase i made, and needed to get refunded (which I was). Another time, when setting up a Family Value Plan, I had some questions about how it would work.
It is likely that at some point, you might need some questions answered or need some help with your Tracfone prepaid cell phone. Which is one of the reasons TracfoneReviewer exists, to help get questions answered, and get you the best deals for your money.
But, because we are in no way affiliated with Tracfone, we can't offer help on specific problems, such as transferring a phone number, or getting a new sim card.
What Can You Do If You Need Help with Your Tracfone?Well, there are some good resources available to you, in fact, you could check out our previous post on Resources for Technical Questions About Tracfone to get started.
In that post, we highlighted several methods of getting help with questions or problems. Two good ways to get help were simply calling the Tracfone customer help line, and contacting them through an online form on their website, under 'contact us'.
Besides emailing Tracfone your problem, or calling them via their customer service number (which can sometimes take a while and be slightly frustrating) there is another option for getting questions answered and finding help that may be useful for you.
Get questions answered and help with problems at the official Tracfone forums, where you can register, and post questions or comments on various topics. They have dedicated forum moderators who try to answer, or offer assistance to problems and questions posted there.
This is more useful if you have a problem that can only be fixed by a Tracfone customer service rep. And they don't always make thing simple or easy, but it is another way to get help if you have a problem with your phone.
Of course, you can always post a comment here with any questions you might have!